🛠️ Prerequisites

To manage floors, you must be at least a Building or Global Admin in Kadence

➕ Create a New Floor

To add a new floor to a building:

Go to Buildings
Click on the building where you want to add a floor
Click Add Floor (upper-right corner)
Enter the name of the floor (e.g. “1st Floor” or “Mezzanine”)
Upload a .jpg image of your floor (optional)
Click Add in the lower-right corner to save the floor

📌 You can start adding resources and neighborhoods as soon as the floor is created.

📐 Upload a visual representation of your floorplan

To upload a new floorplan, follow the implementation steps here, or reach out to your Customer Success Manager.

Our design team will digitize your layout to make your resources interactive and bookable in Kadence within 10 business days from submission.

✏️ Edit a Floor

To edit an existing floor:

Navigate to Buildings
Select the building where the floor is located
Click the kebab menu (⋮) next to the floor name
Select Edit Floor
Make your changes:
- Update the floor name
- Upload a new .jpg image
Click Update in the lower-right corner to save your changes

📐 Update the visual representation of an existing floorplan

To update the visual layout of a floorplan (e.g. new resource placements), email the revised plan to [email protected].

Our design team will turn around most change requests within 3 business days from submission date.

🗑️ Delete a Floor

If a floor is no longer in use, you can delete it permanently.

⚠️ Before deleting a floor:

Export any booking data (CSV) from the floor for recordkeeping
Be aware that deleting a floor will also delete:
- The floorplan image
- All associated resources (e.g. desks, rooms)
- All associated neighborhoods
- Any related booking data