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How to Create and Configure Neighborhoods

Neighborhoods let you group together desks or resources on your floor plan and assign them to specific teams—helping you organize resources, manage team access, and control booking behavior.

Liza avatar
Written by Liza
Updated this week

🛠️ Prerequisites

To manage neighborhoods, you must be at least a Building Admin, Coordinator, or Global Admin in Kadence.


Create a Neighborhood

  1. Navigate to Buildings in the left-hand menu

  2. Select the building and floor where you'd like to add the neighborhood

  3. Click Add (top right corner)

  4. Select Neighborhood from the dropdown

You’ll be brought to a new screen to start creating the neighborhood.


✏️ Neighborhood Details

Name Your Neighborhood

Choose a clear and descriptive name, like:

  • “Engineering Zone”

  • “Hot Desk Area”

  • “North Wing – Sales”

📌 This name is visible to employees when booking.


Set a Maximum Booking Duration (Optional)

You can limit how long resources in this neighborhood can be booked.

  • Toggle Maximum booking duration

  • Define maximum number of days, hours, or minutes resource is allowed to be booked

Useful for rotation, fairness, or short-term booking policies.


Select Neighborhood Resources

Assign resources to the neighborhood using:

  • The interactive floor plan (click resources to select)

  • The resource list search tool

Selected items will appear under Neighborhood resources.


Once you’re happy, click Add to move to the next step: Access settings.


⚙️ Access Settings

Restrict Neighborhood Access (Optional)

After creating the neighborhood, you’ll be taken to the Restrict Access screen.

If you're not applying restrictions yet, click Add to skip this step and head to the Priority booking screen.

To restrict access:

  1. Toggle Restrict access ON

  2. Assign team(s) using:

    • Recurring weekly schedule — Ideal for regular hybrid routines

    • Specific calendar dates — Ideal for flexible or rotating access


Recurring Weekly Schedule

Assign teams fixed weekday access:

  • E.g. Product team → Monday–Thursday

  • Use the checkbox grid to assign days per team


Specific Calendar Dates

Assign custom access on individual days or full weeks:

  • Click and drag over days

  • Use team dropdown to switch views

  • Teams and their dates will display below

📌 Remove or update access using the trash or calendar icons.


Once your access settings are complete, click Add to move to Priority Booking.


⭐ Priority Booking

Enable Priority Booking (Optional)

This lets selected teams book earlier than others—ideal for high-demand resources.

To set up:

  1. Toggle Enable priority booking ON

  2. Select priority teams from the dropdown

  3. Assign which days they get early access


Set Booking Access for Others

Define when non-priority users can begin booking:

  • Enter how many days before the booking date they can book

  • If set to 0 days, you can specify a start time (e.g. 8:00 AM)

📌 The start time field appears only if non-priority access is set to 0 days.


Summary of Priority Settings

Setting

What it Controls

Enable priority booking

Turns the feature on for this neighborhood

Assign teams

Select teams who get early access

Weekday selection

Set which days each team gets priority

Non-priority access window

Control how early others can book

Start time (optional)

Restrict same-day access by time

Click Add to finish setup.


✏️ Edit a Neighborhood

To make changes:

  1. Go to Buildings → Building → Floor

  2. Click the kebab menu (⋮) next to the neighborhood

  3. Select Edit neighborhood

You can:

  • Rename the neighborhood

  • Change max booking duration

  • Add/remove resources from the floor plan

  • Update team access rules and priority booking settings

For detailed steps, refer to Restrict Access and Priority Booking sections above.


🗑️ Delete a Neighborhood

To delete a neighborhood:

  1. Navigate to Buildings → Building → Floor

  2. Click the kebab menu (⋮) next to the neighborhood

  3. Select Delete neighborhood

  4. Or, select multiple neighborhoods using checkboxes and bulk delete

✅ Previously assigned resources will become publicly bookable again.

❌ Deleting a neighborhood does not delete teams or resources—it only removes the group assignment.


💬 Need Help?

For floorplan requests or questions, contact:
📩 [email protected]

For support with anything else, reach out to:
📩 [email protected]

For more helpful articles see:
📚 Kadence Help Center

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