Once configured, users will be able to sign in to Kadence using their JumpCloud credentials—without needing a separate password.
🛠️ Prerequisites
Before setting up JumpCloud SSO, make sure that:
You have an active JumpCloud account
You are a Global Admin in Kadence
You have admin access to the JumpCloud Admin Console, or support from your JumpCloud admin
To log in via JumpCloud SSO, users must have a Kadence account with the same email address as their JumpCloud user account.
🔧 Step 1: Open JumpCloud integration steps in Kadence
Navigate to Settings → Integrations
Under Single Sign-On (SSO), select JumpCloud
Click Set up single sign-on
Select JumpCloud SAML from the Providers list
Follow the steps here to collect your unique Kadence credentials, and enable the JumpCloud SSO integration
🔧 Step 2: Test Single Sign-On
Test signing in with JumpCloud to confirm the integration is working correctly.
If successful, users assigned to the application will be able to authenticate via SSO.
🔧 Step 3: Logging in with JumpCloud SSO
Once JumpCloud is integrated and working, users can log in by:
Navigating to https://login.onkadence.co
Clicking the JumpCloud icon under the login form
Entering their email address
Authenticating via OneLogin
Being redirected back to Kadence
🔒 Step 3: Enforce Single Sign-On (Optional)
To prevent users from bypassing JumpCloud by setting or resetting passwords, we recommend blocking specific automated emails.
🛑 Block “Welcome to Kadence” Emails
When users are provisioned, Kadence may send a welcome email prompting them to set a password. Blocking this ensures users only access Kadence via SSO.
Block or filter emails from: [email protected]
Filter by subject line: Welcome to Kadence
Do not block all emails from this address. Other critical notifications (such as check-in reminders and booking confirmations) are also sent from this domain.
🔐 Block Password Reset Emails (SSO Recommended)
If your organisation uses Single Sign-On, blocking password reset emails prevents users from bypassing SSO authentication.
Block or filter emails from: [email protected]
Filter by subject line: Reset your password
Do not block all emails from this address. Blocking only this subject ensures SSO remains enforced while preserving essential notifications.
🔄 When should I apply these blocks?
We recommend applying these email filters:
Before enabling SSO, or
Before syncing users into Kadence, especially via Directory Sync
This ensures users only authenticate using OneLogin from day one.
❓ FAQs
Do users need matching emails in JumpCloud and Kadence?
Do users need matching emails in JumpCloud and Kadence?
Yes. Email addresses must match exactly.
Can I limit access to specific groups?
Can I limit access to specific groups?
Yes. Only users assigned to the application can authenticate.
Does Kadence support IdP-initiated and SP-initiated login?
Does Kadence support IdP-initiated and SP-initiated login?
No — both flows are not currently supported for JumpCloud.
💬 Need Help?
For support, reach out to:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center