Follow the steps below to submit your floorplan and resource details.
📌 Typical turnaround: Floorplans are uploaded within 7–10 business days from submission.
Have a question? Email us at [email protected]
🧠 Before You Start
If you plan to use Kadence to view or book conference rooms, please ensure your calendar sync integration is set up first:
Set up Rooms with Microsoft/Outlook
Set up Rooms with Google
This helps avoid delays when connecting your room data to your interactive map.
📥 Step 1: Download the Buildout Template
Download the Buildout Template spreadsheet
Fill out the sheet with:
Resource names (e.g. Desk 101, Room A)
Resource type (desk, room, pod, etc.)
Additional details as noted in the template
Check the Example tab in the spreadsheet to see how to complete it
📌 Be consistent with naming and types to avoid delays.
✍️ Step 2: Mark Up Your Floorplan
Please annotate your floorplan with:
Desk numbers or labels that match the resources mentioned in the spreadsheet
Optional: Include labels for notable landmarks (Kitchen/Bathrooms/Elevators), or icons for important locations (First Aid/Emergency Exits/Fire Extinguisher)
Accepted file formats: PDF (preferred), or JPG/PNG
📌 The more detail you include in your marked-up floorplans the more detail they will have in Kadence
📤 Step 3: Submit Everything
Once your spreadsheet and marked-up floorplan are ready submit your floorplan and buildout template here
You will receive an automatic email to notify you once your floorplan is in the queue, and another once it's ready for review. Typical processing time is 7–10 business days
💬 Need Help?
For floorplan requests or questions, contact:
📩 [email protected]
For support with anything else, reach out to:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center