The Microsoft Teams integration brings the full Kadence experience into Teams, allowing employees to check schedules, book spaces, and receive booking notifications—without ever leaving the Teams interface.
The integration also allows Kadence to send direct messages to your users to let them know their booking has started and it’s time to check in.
🛠️ Prerequisites
Before you start, make sure:
You are a Global Admin in Kadence
You have admin access to the Microsoft Entra Admin Center, or assistance from your Entra admin
🔑 Step 1: Find Your Microsoft Tenant ID
To complete the setup, you’ll need your Microsoft Tenant ID.
Log in to the Microsoft Entra Admin Center
Go to Identity > Overview
Under Tenant Information, locate and copy your Tenant ID
🔗 Step 2: Enable the Integration in Kadence
Once you have your Tenant ID:
Log in to Kadence
Navigate to Settings > Integrations
Under Microsoft Teams, paste your Microsoft Tenant ID into the field
The integration will auto-save, and show Configured when complete
➕ Step 3: Add Kadence to Microsoft Teams
Your users will need the Kadence app added to their Teams environment.
Open or download Microsoft Teams
Click Apps in the left panel
Search for Kadence
Select the app and click Add
Once added, your users can access all of Kadence from inside Teams.
Entra admins can also deploy the application to end users by following this Microsoft guide
🔒 Microsoft Entra Permissions for Teams
The Kadence Teams app requires permission to send messages and interact with users. These permissions must be granted by an Entra admin.
To grant permissions:
Log into entra.microsoft.com as an admin
Go to Enterprise Applications
Find and open the Kadence Bot application
Click "Grant admin consent for [Your Organization]"
Once this is done, Kadence will be able to send Teams notifications to your users.
🪛 Troubleshooting
If users aren't receiving messages:
Ensure the Tenant ID in Kadence matches Entra
Confirm the Kadence app has been installed in Teams
Verify admin consent was granted to the Kadence Bot
💬 Need Help?
For floorplan requests or questions, contact:
📩 [email protected]
For support with anything else, reach out to:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center